Job Opportunity at East African Community (EAC), Senior Technical Project Manager
The East African Health Research Commission (EAHRC) is an institution of the East African Community (EAC). EAC is a regional intergovernmental organization comprising the Republic of Burundi, the Republic of Kenya, the Republic of Rwanda, the Republic of South Sudan, the United Republic of Tanzania and the Republic of Uganda with its Headquarters in Arusha, Tanzania, www.eac.int
The East African Health Research Commission was established by the 5th Extra-Ordinary Summit of the EAC Heads of State on 18th June 2007, as a mechanism for making available to the East African Community, advice upon all matters of health, and health-related research and findings necessary for knowledge generation, technological development, policy formulation, practices and related matters. EAHRC is the principal advisory institution of the EAC on Health Research and Development (R&D). In the framework of implementing its mandate, EAHRC led the EAC to develop the Digital Regional East African Community Health (Digital REACH) Initiative.
Digital Regional East African Community Health Initiatives novel and ground-breaking Initiative in the EAC region that will implement regionally-focused, and support national digital health across all dimensions of the health sector in East Africa. Digital Health was endorsed by the six EAC Heads of State as one of the health investment priorities, and consequently the costed Digital REACH Initiative’s Strategic Plan was approved for implementation by the EAC Council of Ministers of Health. The East African Health Cloud (EAHC) is one of the key components in the implementation framework of the Digital REACH Initiative’s Strategic Plan. EAHC, which is a technology-driven, interoperable health information system (HIS) will be developed to complement the Partner States’ effort, and enable in real-time capturing, storing, analyzing, and retrieving of health data across the region. As a common EAC platform, the EAHC will allow national governments, regional bodies, and other stakeholders to securely access, analyze, and use health data. Data use will be guided by ethical data practices including data security, privacy, and confidentiality. EAHC will facilitate greater regional integration and common approaches to health priorities. It will be instrumental in providing insight into health system governance and evidence-informed decision-making, e.g. related to regional health security and healthcare service delivery. In general the EAHC will be utilized to:
Support formulation of health policies in the EAC and its Partner States;
Strengthen EAC evidence base and capacity to formulate effective evidence-informed health policies;
Provide health workers within their locale, and at regional stratum, with relevant data and knowledge to improve health of the community;
Strengthen the potential of data to serve as an early warning and for timely and effective responses and interventions (e.g., early diagnosis of deviation from the common disease trends, including new and unexpected health threats);
Establish under ethical guidelines, mechanisms that maximise data utilisation by making the data findable, accessible, interoperable, and reusable to drive the health agenda and for the benefit of the community;
Contribute to improve universal health coverage and accessibility to quality health services, including in remote areas and low-income members of commmunity.
The EAHC architecture will be designed and constructed as a common infrastructure to receive and provide access to health data and enable EAC and its Partner States to:
Examine the social dynamics of access to, and utilisation of health services. This includes health systems governance and health financing from the perspective of global changes in demographics, disease trends, disease outbreaks, human mobility and migration
Strengthen the continuous and ongoing analyses of health-science data to achieve lasting systems transformation through innovation, technology, governance, and sustainable financing
Promote and facilitate accessibility, sustainability, predictability, effectiveness, and quality of healthcare services in low-income, rural communities, in post-conflict areas, displaced communities, and amongst vulnerable groups such as the elderly and children
Share and access health training and learning materials including health worker training
Identify relevant regional events or trends and timely inform the public or relevant authorities (e.g., alerts on outbreaks, alerts on disease trends, and associated factors)
Support health and related programmes that transcend borders
Job Title: Senior Technical Project Manager
Department: EAHRC Department of Knowledge Management
Contract: Six (6) months, may be renewed.
Job reports to: Principal Health Officer/Knowledge Management
Job Location: EAHRC Headquarters, Bujumbura, Burundi, and EAC Headquarters, Arusha, Tanzania, combined with travel across the EAC Partner States.
The Senior Technical Project Manager will be responsible for the design and implementation of the EAHC work stream of the Digital REACH Initiative. She/he will be responsible for working with different stakeholders from EAC Partner State governments, development partners, technology providers, and other implementing partners to define the requirements of the EAHC. She/he will be responsible for the architecture design of the regional cloud host environment, for establishing the regional data warehouse and a centralized data portal complete with configurable role-based access and interface for creating custom database view and queries. The Senior Technical Project Manager will also be responsible for establishing the operational processes to support the EAHC.
Duties and Responsibilities:
The broad areas of responsibilities will be as follows:
Partner engagement and content creation:
Responsibilities will include to:
Drive the creation of a shared vision for the EAHC
Obtain feedback from EAC Partner States on what they need to optimize their value from the EAHC (e.g., what data to include, what database views to make available, how to ensure easy access for approved researchers, academics, and government officials)
Any other responsibilities as will be determined by the Executive Secretary of the EAHRC
Cloud architecture and build:
Responsibilities will include to:
Implement and manage the EAHC, its data, and the database views that are accessible by relevant users (e.g., researchers, academicians, and government officials)
Establish and maintain secured and reliable flows of data from contributing EAC Partner State systems into EAHC and then out to users in the proper format
Establish SOPs and data/alerting workflows from the EAHC to different strata at the EAC and Partner States
Support the design and deployment by EAC Partner States and other health programmes of standardized tools and standards for data collection and use, directly linked to the EAHC architecture
Apply industry standards for data security, accessibility, interoperability, and efficiency
Responsibilities will include to:
Establish and enforce security protocols for accessing system data
Establish a user support system for accepting, tracking, and resolving requests for support, system issue reports, and new feature requests
Monitor system usage and data access
Maintain a roadmap of current and planned feature development
Minimum Job Requirements
Academic and Professional Qualifications
Master’s degree in computer engineering, information technology, or equivalent qualifications in related field. Additional or higher qualifications add value to the application.
Minimum of 8 years of experience working in technology project management, preferably in disease surveillance, digital health, or international development.
Skills, and Competencies:
Demonstrate ability in managing large-scale technology-related projects involving multiple technology vendors.
Experience in designing scalable system architecture.
Experience with cloud computing and in establishing cloud computing environments and cloud hosted applications.
Experience with server administration and application performance monitoring
Experience coordinating and facilitating virtual and in-person meetings with diverse stakeholder groups to achieve consensus and drive results.
Strong working knowledge of, and experience in technology platforms used for disease surveillance, digital health designing, developing, implementing and assessing disease surveillance. Knowledge related to digital health platforms for low-resource settings is strongly preferred.
Demonstrate experience in developing requirements documentation, end-to-end software testing plans and materials, and conducting software testing for large-scale technology solutions.
Experience working with open-source technologies, software development kits, establishing interoperability between platforms, and integrating platforms.
Excellent interpersonal skills with ability to interact culturally, linguistically, and diplomatically with diverse internal and external individuals required.
Candidate who takes initiative, self-motivated, resourceful, dependable, with strong attention to detail.
Proficiency in the MS Office Suite and the ability to conceptualise and prepare presentation materials.
Excellent English verbal and written skills, and ability to communicate technical concepts to non-technical audiences required. Skills in Swahili and French add value to the application.
Eligibility, terms and conditions of services
Eligibility for application
Applicants from all six Partner States are eligible to apply for this job at the East African Health Research Commission.
All candidates applying must have qualifications that are recognized by the relevant national accreditation body in their respective countries. This condition is applicable for both locally and internationally attained qualifications.
Terms and conditions of service
The above position is Scale P2 under the EAC Employment Scales, it is tenable for a contract period of six (6) months, and may be renewed.
The EAHRC is an equal opportunity institution. Female candidates are particularly encouraged to apply.
HOW TO APPLY
Interested candidates who meet the qualification and experience requirements for the above mentioned position are advised to send their applications, detailed curriculum vitae, and certified photocopies of academic certificates, names and contact details of three (03) referees, and a copy of National Identity Card, Birth Certificate or national passport showing the date of birth. EAC Staff Rules and Regulations prevent consideration of applicants who are above 55 years of age. Only shortlisted candidates will be contacted.
Applications for this position should be submitted to the address below not later than 2nd January 2020
The Executive Secretary
East African Health Research Commission (EAHRC)
Tel: +(257) 22 27 99 80/1/2
Quartier KIGOBE, Avenue des Etats Unis, n°71
B.P. 350 Bujumbura